Introduction to Customer Service and Marketing (Beginner)
Acudemy
Summary
- Certificate of completion - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
This short course offers a broad understanding of the principles, applications and concepts of the busienss industry. It gives you the opportunity to gain introductory knowledge of a professional sector.
This course is designed to introduce you to customer service and the principles of marketing. It's made up of four elements that contain sufficient knowledge to give you an overall view of the important roles played in businesses. The programme aims to equip you with a solid foundation of knowledge on which you can build with experience.
Description
The elements covered are:
- Introduction to Customer Service and Marketing
- Communication and Customer Service
- Understanding the Market
- Principles of Marketing
We just wanted to let you know that all our short courses are based on full qualification courses, awarded by globally renowned awarding organisations such as The Chartered Institute of Logistics and Transport in the UK, and The Institute of Workplace and Facilities Management.
By completing a short course, you have already taken a significant step on the way and covered parts of that qualification, so you now have a great opportunity to take that further. You can enrol on our qualification courses immediately! You would have full support of one of our expert tutors to help you gain a valuable qualification to add to your CV.
Our qualification courses are assessed by assignment, delivered fully online, so you can study wherever, whenever you want.
What is the Structure of Programme?
You will undergo learning by reading written materials and taking a quiz to consolidate what you have learned.
Who is this course for?
Our Introduction to Customer Service course is suitable for front line and supervisory staff. There are no entry requirements.
Requirements
There are no entry requirements.
Certificates
Certificate of completion
Digital certificate - Included
Each course ends with a quiz, so you can test yourself if you wish, and download a certificate of completion which can be added to your CV.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.